Customer Service Executive

CUSTOMER SERVICE EXECUTIVE

JOB DESCRIPTION

Manage orders related to enquiries from customers
Process orders received from emails, portals and faxes
Data entry, tracking and record-keeping in sales-related environment
Interface and coordinate with Sales, Procurement, Warehouse and Logistics to ensure seamless order fulfilment on time
Ensure correct pricing in orders processed
Resolve issues arising from orders processing with internal stakeholders
Build sustainable relationships and gain trust with existing customers through effective and interactive communication
Other ad-hoc projects as assigned
5.5 days work week
Contract 3 - 6 months

REQUIREMENTS

GCE ‘O’/’N’/ITE qualifications
2 years’ sales experience in FMCG products preferably alcoholic products
Fast and accurate
Excellent communication and relationship skills
Ability to converse in Mandarin and Dialects to liaise with Mandarin and Dialects speaking customers
Meticulous and hard working
Able to work in a very fast pace environment
Good IT skills
A proven track record of performance and delivery
Very high level of integrity

To apply for this position, please email your CV to careers@octopusgroup.com.sg
Posted in Jobs on Feb 22, 2021

VISIT

The Octopus Building
361 Ubi Road 3
Singapore 408664